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ﺍﻻﺒﺘﻜﺎﺭ ﺍﻹﺩﺍﺭﻱ ﻓﻲ ﻤﺠﺎل ﺍﻟﻤﻔﺎﻫﻴﻡ ﻭﺘﻁﺒﻴﻘﺎﺘﻬﺎ ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﺠﺎل ﺃﻭ ﺫﺍﻙ .ﻭﺍﻟﺠﺩﻭل ﺍﻷﺘـﻲ ﻴﻘـﺩﻡ
ﻤﺠﻤﻭﻋﺔ ﻤﻬﻤﺔ ﻤﻥ ﺍﻻﺒﺘﻜﺎﺭﺍﺕ ﺍﻹﺩﺍﺭﻴﺔ ﺍﻷﻜﺜﺭ ﺘﺄﺜﻴﺭﺍ ﻓﻲ ﺍﻟﻔﺘﺭﺓ ﺍﻷﺨﻴﺭﺓ.
ﺍﻟﺸﻜل :ﺍﺒﺘﻜﺎﺭ ﺍﻟﻤﻔﺎﻫﻴﻡ ﻭﺍﻷﺴﺎﻟﻴﺏ ﺍﻹﺩﺍﺭﻴﺔ ﻭﺘﺄﺜﻴﺭﺍﺘﻬﺎ
ﻨﻅﺎﻡ ﺍﻟﻌﻭﺍﺌﺩ ﺘﻘﻴﻴﻡ ﺍﻷﺩﺍﺀ ﺘﻘﻴﻴﻡ ﺼﻼﺤﻴﺔ ﺍﻟﻘﺭﺍﺭ ﺍﻷﺴﻠﻭﺏ
ﺇﺩﺍﺭﺓ ﺍﻟﺠﻭﺩﺓ ﺍﻟﺸﺎﻤﻠﺔ × ×
ﺇﻋﺎﺩﺓ ﺍﻟﻬﻨﺩﺴﺔ ×
ﺍﻟﺘﻭﺭﻴﺩ ﺍﻟﺨﺎﺭﺠﻲ ×
ﻨﻅﺎﻡ ﺇﻨﺘﺎﺝ ﺍﻟﻭﻗﺕ ﺍﻟﻤﺤﺩﺩ × ×
ﺒﻁﺎﻗﺔ ﺍﻟﺩﺭﺠﺎﺕ ﺍﻟﻤﺘﻭﺍﺯﻨﺔ × ×
ﺤﻠﻘﺎﺕ ﺍﻟﺠﻭﺩﺓ × ×
ﺍﻟﻤﻌﺎﻴﺭﺓ × × ×
×× ﺍﻟﺘﻜﺎﻟﻴﻑ ﺍﻟﻘﺎﺌﻤﺔ ﺍﻟﻨﺸﺎﻁ
ﺍﻟﻘﻴﻤﺔ ﺍﻟﻤﻀﺎﻓﺔ ﺍﻻﻗﺘﺼﺎﺩﻴﺔ
ﺍﻟﺘﻤﻜﻴﻥ ﺍﻹﺩﺍﺭﻱ × ×
ﺍﻟﻔﺭﻕ ﺍﻟﻤﺩﺍﺭﺓ ﺫﺍﺘﻴﺎ × ×
× ﺍﻟﻤﺸﺭﻭﻋﺎﺕ
)(Venturing
ﺍﻟﺘﻌﻭﻴﺽ ﺍﻟﺘﺤﻔﻴﺯﻱ ×
ﺨﻔﺽ ﻭﻗﺕ ﺍﻟﺩﻭﺭﺓ ×
ﺍﻟﺘﺤﺎﻟﻔﺎﺕ ﺍﻻﺴﺘﺭﺍﺘﻴﺠﻴﺔ ×
ﺍﻹﺩﺍﺭﺓ ﺒﺎﻷﻫﺩﺍﻑ ×
ﻤﺭﺍﺠﻌﺎﺕ ﺍﻷﺩﺍﺀ )× (°360
ﺍﻟﺘﻨﻅﻴﻤﺎﺕ ﺍﻟﻤﺼﻔﻭﻓﻴﺔ ×
Source: James A.Brikley et al. (2003): Designing Organizations To Create Value,
McGraw-Hill, New York, p271.
ﺍﻟﻤﻌﺎﻴﻴﺭ ﺍﻟﺜﻼﺜﺔ ﺍﻟﺴﺘﺨﺩﻤﺔ ﻟﺘﻘﻴﻴﻡ ﺍﻟﻤﻔﺎﻫﻴﻡ ﻴﻤﻜﻥ ﻓﻬﻤﻬﺎ ﻜﺎﻵﺘﻲ:
-1ﺘﻘﻴﻴﻡ ﺼﻼﺤﻴﺔ ﺍﻟﻘﺭﺍﺭ :ﻴﺸﻴﺭ ﺇﻟﻰ ﺃﻥ ﺍﻟﻤﻔﻬﻭﻡ ﺍﻟﺠﺩﻴﺩ ﻴﺴﺎﻫﻡ ﻓﻲ ﺘﺤﺴﻴﻥ ﻋﻤﻠﻴـﺔ ﺍﺘﺨـﺎﺫ
ﺍﻟﻘﺭﺍﺭ ،ﻜﻤﺎ ﻴﺭﺸﺩ ﺍﻹﺩﺍﺭﺓ ﺇﻟﻰ ﺘﻘﻴﻴﻡ ﻗﺭﺍﺭﺍﺕ ﺍﻵﺨـﺭﻴﻥ .ﻓﻤـﺜﻼ ﺇﻥ ﺒﻁﺎﻗـﺔ ﺍﻟـﺩﺭﺠﺎﺕ
ﺍﻟﻤﺘﻭﺍﺯﻨﺔ) (Balanced Scorecardﺘﻌﺯﺯ ﺼﻼﺤﻴﺔ ﺍﻟﻘﺭﺍﺭﺍﺕ ﺒﻤﺭﺍﻋـﺎﺓ ﺍﻟﻤﺅﺸـﺭﺍﺕ
ﺍﻟﻤﺎﻟﻴﺔ )ﺍﻟﺘﻜﺎﻟﻴﻑ ﻭﺍﻟﻌﻭﺍﺌﺩ ﻭﺍﻟﺭﺒﺢ( ،ﻭﺍﻟﻤﺅﺸﺭﺍﺕ ﻏﻴﺭ ﺍﻟﻤﺎﻟﻴﺔ ﺍﻷﺨﺭﻯ )ﻤﺜل ﺍﻻﺒﺘﻜـﺎﺭ،
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